SugarCRM

Create customers for life with the world’s first intelligent, non-touch CRM

SugarCRM empowers your marketing, sales and services teams to collaborate across the entire customer lifecycle for more meaningful, memorable experiences.

Market With Insight

Capture the attention of your most promising prospects.

Sell Smarter

Create more meaningful experiences and build lasting relationships.

Serve Exceptionally

Give customers the support they need quickly and confidently.

PCMag Business Choice Award Winner for Customer Experience

When put to the Net Promotor Score test, SugarCRM ranks higher than Salesforce, Microsoft Dynamics, Oracle and all other major vendors.


Stop wasting time on data entry and dashboards that tell you what you already know instead of what you need to do.

WHAT MAKES SugarCRM SO DIFFERENT?

NO-TOUCH INFORMATION MANAGEMENT
Sugar automatically captures mission-critical customer information from email, voice, text and other applications, and then augments it with 3rd party data, AI-based predictive insights, and next best action guidance. All with minimal or no data entry. The platform then delivers insights directly to users in-context with what they’re doing. Frontline employees get the exact information they need, right when they need it. And as they do their jobs, the system gets better and better at helping them. It means spending less time entering and retrieving customer information, and more time working with actual customers.
INTELLIGENT CUSTOMER EXPERIENCE PLATFORM
Other platforms patch customer data together from multiple databases by trying to synchronize it between systems, or attempting to merge them into slow, massive data stores. Not Sugar. Our unified customer data model is built on cutting-edge database federation technology that avoids the performance and reliability issues common with other approaches. The result is an end-to-end view of the customer journey, with improved availability, performance, and reliability.
CONTINUOUS CLOUD INNOVATION
Too many customer experience platforms are built on proprietary clouds, making users completely dependent on their vendors: as a company expands, opportunities are limited to the provider’s ability to scale, adopt new technologies and support additional geographies. Not so at Sugar. We use the most advanced commercial cloud technology available. Our SaaS solutions are built on a truly global infrastructure — one that sets the pace for new and emerging technologies. It’s how we keep you close to customers around the world, and why we’re free to focus on feature updates and functional enhancements — without passing hefty costs on to you.

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WE ARE HERE FOR YOU!

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Phone
(852) 2116 8355 | (852) 3585 5969 (FAX)
Location
HONG KONG HEADQUARTERS:
Workshop 1602, Westin Centre, 26 Hung To Road, Kwun Tong, Kowloon, Hong Kong
CHINA REGIONAL HEADQUARTERS:
Room1803 18/F, Tower A, China Shine Plaza , Linhexi Road, Tianhe District, Guangzhou
ZHUHAI BRANCH OFFICE:
Room15D 15/F, Taihe Business Center, No.338 Ningxi Road, Xiangzhou, Zhuhai
MALAYSIA BRANCH OFFICE:
Q Sentral, Level 35-02 (East Wing), 2A, Jalan Stesen Sentral 2, 50470 Kuala Lumpur, Malaysia
SINGAPORE BRANCH OFFICE:
152, Beach Road, #28-00, Gateway East, Singapore 189721
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